ThefuzzyFurryComrade@pawb.socialM to

Fuck AI@lemmy.world · 16 days ago

Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

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Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

ThefuzzyFurryComrade@pawb.socialM to

Fuck AI@lemmy.world · 16 days ago

Months after reversing course on its AI automation scheme, personal finance company Klarna is struggling to re-fill its ranks.

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